Patient Testimonials
More moms choose us than any other dental practice in Hawaii
Wendy A.
10/03/2025
Had fun with da checkin process I neva know check in was with Annie on da computer. Da ladies at da front counter was very helpful. But love Lani I knew my teeth was really dirty and she was excellent in her service & giving suggestions on how to clean better. Thanks again for calling me due to a cancellation and I got to get in since I was in Honolulu dis week. Mahalo much to HFD Ohana
Charles N.
10/03/2025
I had an appointment today at Hawaii Family Dental at the Waiakea Villas. Adam (the hygienist ) has a very professional & friendly demeanor & was a blessing. Dr Young expertly and painlessly checked my teeth, filled 3 or more cavities, was quite attentive to any concerns I had & did an excellent job. I would recommend this practice to anyone!
Alexandra a.
10/03/2025
Efficient and friendly staff. My dental hygienist of 8 years, Laura is always very thorough and charismatic. My x-ray tech, Char was caring and took extra steps to pad the mouth inserts to prevent scraping against the inside of the mouth. My dentist, Dr Cheng was knowledgeable and established an amazing rapport. I highly recommend Hawaii Family Dental
R L.
10/02/2025
These people are amazing! Checking in was weirdly y2k tech with the virtual checkin on an old tv screen and little webcam. It was efficient and quick. The young wahine who took my X-rays was very kind and worked the machines like she was Trinity in the matrix starring Keanu Reeves. Mr. Dentist dude was rad. Super chill vibes, very knowledgeable, straight forward and pretty eyes. Love him. Lastly, the lady who checked me out was groovy. She likes cats from what I could see with her office decorations. She scheduled me for my other appointments and it was awesome. Her door makes a funny sound sometimes like a light shaking from the weird machine in the next room and it was weirdly comforting. I’d highly recommend this place. Oh also the paint colors and entire building is stuck in 1996 which is awesome. No complaints here!
Maria A.
10/01/2025
Grossly mismanaged. Dr. Mellow seemed to put of my complaint until I got upset enough to say that something isn’t right and I will not have a final crown until we find out why after a root canal my tooth hurts 3 months later (still). Had a root canal in June fast forward end of Sept (I have called multiple times to check on the status of the crown, was it delivered? Any update?) nope. Come in today and dentist says I wrote I did the final impression but do you remember? I do not remember I’ve been under the impression my mold was at the lab and said crown was being made from mold. I brought up concern to assistant about pain and wanting to make sure it wasn’t the root canal tooth that was hurting. This was not shared with the dentist so I voiced up. I think I need a second opinion, I understand the concept of a root canal. I’m not supposed to have pain. After finally sorting out this never ending tail chasing. I have to come back, have a second root canal, then maybe just maybe we can get an impression and get final delivery.
Gloria B.
9/30/2025
I have had about 3 visits to this dental office, and I have been impressed every time with the efficiency, warmth, and thorough education offered by each of my providers. I am amazed at how the staff and physicians stay on time and make sure we have everything we need. I wish we had more offices/dentists, as I can only get appointments booked 6 months in advance. But Iʻm super happy to be a part of this office. Dr. Tupua, Micah, and Nina, plus all the front desk staff have been super helpful and kind. Iʻm always excited to go to the dentist!
Attilio L.
9/26/2025
Jernell Delenia was the best! Very gentle. Always explaining what she is doing and what's next. The front desk was awesome and Bollywood looking handsome dentist was very good. Great explanations again. I'm a Hawaii Family Dental client for life. Cool waiting room and virtual checking system had me going right in. Great job team! And I learned the meaning of life. It's 42! 🤣🤣🤣🤣🤣 They live up to their core values posted in the lobby.
Flor C.
9/25/2025
Appreciate my time at my appt with Dr Shen. She was very informative and concerned about my dental condition and informed me of what ithings i needed to avoid and keep doing. All in all very nice meeting with her and look forward to seeing her again. The staff was very kind and everything was done in a timely professional manner. Mahalo plenny, Family Dental!
Vicente F.
9/24/2025
The service was fast. I dont have to wait for so long.i got check in right away. My hygienist did great job in cleaning my teeth. I dont feel any pain.also my dentist are very eager to explain what would be the next procedure for next visit. Im glad i found the right dental clinic. Thank you hawaii family dental
Shayne S.
9/22/2025
I went for my first appointment with Hawaii Family Dental in the Prince Kuhio Plaza last week. I feel "dentist anxiety" but my nervousness and fear decreased as soon as I stepped into their office. The front counter staff greeted me and asked how they could help. Next, the dental assistant helped me with X-rays, teeth photos, and general information. She was warm and gentle, again, putting me more at ease. The dentist that examined me was Dr. Tupua who greeted me in a friendly manner. She and her assistant worked well in unison during the very thorough examination. Dr. Tupua explained the condition of my teeth and gums clearly and also went over procedures that would help. After the examination, I was back at the front counter and was given a copy of the dental procedures needed along with the cost. The dental clerk was very helpful going pretty much step by step what would be involved. Overall, a very good experience. I am thankful for Hawaii Family Dental at the PKP in Hilo.
Smokey B.
9/22/2025
Your first encounter , that smile, that warm welcome always gives you that jitterfeeling being at ease and HFD provided that very warm and good feeling! Leading on to the assistants through S. Wisotzky DMD, T. Stone Dmd, A. Israsena RDH, Y. Park last but not least DeAnn who finished with the financial end. This continuity allowed me to feel I was in good hands and could trust what they communicated to me. Lol had to ask for explanations like I was a 7th grader even tho I am way past that. Lol. Simply said," thank you HFD "
paul b.
9/22/2025
September 22, 2025. The staff receptionists, Rayna was so nice receiving me. She actually made copies of my personal work sheets, i ran out of, Thank You Rayna! Dr Mellow filled my filling to relieve my, discomfort right away! She Dr Mellow is the Best Dentist I have ever had care from! I’m fortunate to know her as my Dentist!!!❣️ Bobbi manager went over my billing, made simple an easy! Thank You Sincerely Hawaii Family Dental-Kihei❣️ June 24, 2025 I’m a very, happy patient. Dr. Mellow gave me her, compassion and understanding to allow me to receive Excellent dental care. . I had, no dental insurance. Out of work for, two years with back issues. Dr. Mellow knew of my financial difficulty. Dr. Mellows staff step up. With, the help of Bobbie in billing and Rayna the kind gracious receptionist. Helped sign me up with the affordible, “Carefree Dental Plan” . com ”. Thus taking away my embarrassment of insufficient funds. Not, able to pay. Dr. Mellow with Kindness and goodness in her heart, took upon her precious time and knowledge and, treated my other sore tooth in addition. She, reshaped my, 2 front teeth to match my partial, Dr. Mellow, filled my teeth thus NO More Pain! Dr Mellow’s years of experience now allowed my partial to, snap in, and have, a great bite for, eating! ( Thank You Dr. Mellow So Much) . * Note the assistant and Dr Mellow adjusted the dental chair to accommodate and relieve pressure off, my back and neck. (even with an neck pillow.) * With, Unbelievable kindness both Dr. Mellow and dental assistance BOUTH STOID UP over me, to administer dental procedures. Not the norm WOW * Knowing I have, trouble with saliva and Novicane, running down my throat with difficult swallowing. Dr. Mellow, patiently monitored and cleared, any, discomfort I had. Thank you So Much! Dr. Mellow. ps.Anna the dental hygienist, with, 20 years experience, today adjusted my treatment itinerary to be affordable, foe me. Anna, treated my, much needed cleaning. And, gave me a gift bag to take home, of dental floss, tooth brush, and tooth paste. Know you, know why, I give the, Hawaii Family Dental of, Kihei. The, excellent, FIVE STAR REVIEW! ❤️ June16, 2025 They treated me as Ohana (family) this morning. I called, a few days ago to inquire of, my pay out of pocket billing? I’m always greeted by the nice receptionist. She arranged my treatments and told me my estimate. Upon seeing The best most kind humble dentist Dr Mellow, She discussed my options and asked her assistants, Then, Dr. Mellow, asked assistant, to go to billing to get the costs for the day’s treatment and future treatments, also. To my knowledge, i didn’t”t have dental Insurance. And, billing department, confirmed it. To my embarrassment, I, could not pay for the future treatment , but only today’s. Bobbi from accounting inquired. I asked, “Do you know of a cheap dental insurance company?” Bobbi in account billing department took me to her desk , and reviewed , my insurance past, id’s insurance, coverage. I just called the insurance company. But they were closed, because of, CST She got on my phone to help me apply for my new application. BOBBi, got on her online computer, and registered me. Finding a suggested, dental insurance plan from a very low cost insurer. I say low cost plan! BOBBI, printed out my, new paper member’s card, and described, even, that eye, travel and purchases discount’s are now available through my new dental insurance company plan, online. WOW! 5 Star rating is not high enough! DR. MELLOW and BOBBI, I’m expressing, my deep, GRATITUDE , and GRATEFULNESS to you both! 😀 Much thanks; Much
Pachi H.
9/19/2025
Dr. Park is a great dentist! She did some adjustments to my upper partial today and it feels much better when I eat. Her nurses yesterday did some adjusting to my partial so I could put my partial on and take it out of my mouth more easily. They too helped a lot. Having a tooth replaced on my upper partial yesterday and more adjustments today was a good experience for me. Hawaii Family Dental team is soooooooo appreciated! Thank you everyone! Sincerely, Patricia Haber
Nelley C.
9/19/2025
The sweetest caring dentist assistant went way above her job duties, by assisting the front desk receptionist by asking info on referring me out to Oahu for A Root Canal that needed to be done by a specialist, that specialist only covered my insurance on the entire islands. I'm so grateful for her help, My insurance paid for most of my entire procedure. It's the little things in life that matters the most. She completely made my stress level at ease. She needs a reward recognition and a higher pay. She has the most compassion for her patients, I’m so Thankful for her expertise and her dedication as a dental assistant. I see her achieving her goals as the next Dentistry in the future.
sheree v.
9/17/2025
Great dentist. Professional employees. They are well knowledgeable. They are fast and efficient. They make sure you’re comfortable. They offer you a free toothbrush and toothpaste at cleaning appointments. I also love they take your blood pressure before starting. Another thing is you can listen to their music.
zohcake
9/12/2025
Dr. Kang performed my root canal today. Since I'm currently pregnant I could not get the usual anesthesia but Dr.Kang still made every effort to ensure that I was as comfortable as possible during the procedure and I barely felt a thing. The staff at this facility in general are phenomenal 👏 everyone is so nice and polite. 10/10 recommend for all your dental needs
Jeudi J.
8/07/2025
The dentist explained that since my teeth were not a problem and my gums looked fine to him there wasn’t anything he could do except refer me to a periodontal specialist to see what I have going on. My gums have not stopped peeling for over a year now. It’s starting to hurt and aches again. Not his fault.