Patient Testimonials

Yolanda F. Avatar
Yolanda F.
4/02/2026
My Dental tooth filling procedire today was amazing as usual with Dr. Hur!!! I dread going to the dentist all the time but Dr Hur is the best ever!!! He explains what he's going to do and does it thorough and fast but the best of it all is that it doesn't hurt a lot. I feel very comfortable and assured that everything will be okay!!! 👍🏻
ms. b. Avatar
ms. b.
4/01/2026
Excellent. Dr. Negroni is super helpful as with the staff. He helps as much as he can to make you comfortable. Thank you so much.
Kimberly K. Avatar
Kimberly K.
4/01/2026
Team was all Friendly and on task. The receptionist was awesome she got all my schedules set up and the times that was fitted for my daughter. She was on it. She explained what the appointment was for and what was covered under the insurance. She did a great job. Now thats what I call great customer service.
Andrea W. Avatar
Andrea W.
3/31/2026
Convenient location. Nice facility. Courteous staff throughout the office and clinic. Kalvin Hur is a magician - very fast and high quality work. I'm able to make mid-day appointments to have major work done instead of having to take several hours or whole days off work. I feel like my time is being respected without sacrificing quality of care. His artistry of rebuilding teeth is also amazing - the contours and texture feel like the original tooth rather than a filling or crown. Highly recommend!
Lena M. Avatar
Lena M.
3/31/2026
Alohi, our dental assistant was phenomenal! Sooo good with my daughter, Lehiwa. I truly appreciate how she took her time and made her feel comfortable enough to take her X-rays. Don’t ever lose her! Mahalo to you all!
terry t. Avatar
terry t.
3/31/2026
Thank you Dr Ty n her assistance for their expertise. Tooth cracked with nerve exposed and I trusted she can make it better. Very gentle hands with calming voice reminded me to breathe during entire procedure. Being a heart patient I was anxious about the procedure. They both made me feel comfortable and safe.
Diane B. Avatar
Diane B.
3/31/2026
Dr Mitsunaga and my hygienist were wonderful as always. The new tech who did X-rays was nervous but did just fine. She will be a great addition to your practice.
Marissa G. Avatar
Marissa G.
3/29/2026
Yuna Is the Best Ever hygienist for meShes very professionalI can feel A Pro cleaning From YunaMahalo To Have Yuna in Hawaii Family DentalAlohaMarissa Galiza
Andielyn (. Avatar
Andielyn (.
3/27/2026
Just Giving 5 stars so EVERYONE CAN SEE MY REVIEW..please continue to read..I would give this place 0 stars, if I could. DO NOT … I repeat.. DO NOT BRING YOUR BABIES HERE ! Dr.Coy traumatized my baby. He’s the worst dentist to have working on your babies mouths. I haven’t visited since my son was about 4-5, it was the FIRST AND LAST time I took him there.. he’s 12 now.. I have a video that I recorded the day (I CANNOT for the life of me, bring myself to watch the video, even 6-7 years later). The way my son screamed in his chair. SMFH!. Piss me off! This dude SHOULD NOT BE ALLOWED TO PRACTICE ANYMORE!!and what makes it worse is IM NOT THE ONLY PARENT WITH A STORY LIKE THIS, THAT CAME FROM THIS DENIST.If you love your children… please find another dentist and DO NOT TAKE THEM HERE.
Jonathan Y. Avatar
Jonathan Y.
3/27/2026
It was my very first visit to Kapolei location, and was a pleasant visit as I was actually seen on time. I dont know if I was just lucky today or if it happens all the time at this location. Only time will tell. I used to go to the Westridge location for 20+ years, and this never happened 😆 🤣, although I really like the work and the staffs there.
rmilanio Avatar
rmilanio
3/27/2026
And excellent experience. Everyone kind and knowledgeable. My doctor's very efficient combined with a detailed oriented assistant (Dee) made for a satisfactory visit. Bottom line, they care about their patients.
Kathy K. Avatar
Kathy K.
3/27/2026
I have anxiety issues with dentist. I can’t speak highly enough about the entire staff, assistant and Dr. Gene. So professional and honest. Glad I found this group!! Thank you
John H. Avatar
John H.
3/26/2026
Still loving Jeff! I have been going to HFD for years!!!! Convenient location and Jeff is the best! He’s the one that cleans my teeth. He is the MAN! Jeff is a consummate professional and should be acknowledged! Give him a raise! 🙏🏾😊He’s the best!!!!!
Kirk B. Avatar
Kirk B.
3/25/2026
I broke a tooth at 1pm in Lahaina. I got an appointment same day at 4pm in Kahului and by 5pm I was good as new. The age of miracles hasn't ceased. My insurance didn't cover it, but for $$214 I was made happily and usefully whole. Great care. Totally fair!Thanks Dr Brian and the whole team at Hawaii Family Dental!
martis n. Avatar
martis n.
3/25/2026
My last visit at Hawaii Family Dentist Pearlridge was Outstanding. The Staff is always friendly and helpful. The check-in process is excellent. A special shout out to my dentist and assistant for much needed advice and direction on my treatment plan.
Carmen P. Avatar
Carmen P.
3/24/2026
Everything went just fine. The doctor was very pleasant and so was the staff. I didn't wait long at all. I got my dentures today and I am so happy. Mahalo! For everything and God bless.
Edward N. Avatar
Edward N.
3/24/2026
Been going here for 4 years and the staff are always so friendly, from the check in counters to the operating rooms. If you are looking for a friendly, organized, professional environment Hawaii Family Dental in Kapolei is the place to go for your dental care.
Phyllis M. Avatar
Phyllis M.
3/21/2026
Wonderful communication with the group all around with my visit.I especially got all my questions answered with the Dentist, his assistant as well as the hard working woman in billing. She even found a way to save me money! Couldnt be more pleased
Casey W. Avatar
Casey W.
3/21/2026
They were able to get me in on short notice to fix my cracked crown/filling. They were so very kind and did amazing work. So much Aloha. Thank you!!!
Shar M. Avatar
Shar M.
3/21/2026
**⭐️⭐️⭐️⭐️⭐️ | Exceptional Care in Kihei**I had such a wonderful experience with Yana at Hawaii Family Dental in Kihei. She is incredibly gentle, thorough, and professional—truly one of the best dental hygienists I’ve ever had.Yana took the time to explain everything she was doing, which made me feel completely at ease, and her attention to detail was outstanding. You can tell she genuinely cares about her patients and takes pride in her work.The entire visit felt comfortable and seamless, and I left feeling confident in my dental health and well taken care of.Highly recommend Yana if you’re looking for top-quality care in Kihei!
Flo B. Avatar
Flo B.
3/20/2026
Lucky for me, someone cancelled and I got an appointment the day I called. The hygienist that did the cleaning was friendly and it went very well and Dr.Mello is a wonderful doctor. I booked my next appointment for the end of this month. I feel good about this clinic.
Natalie K. Avatar
Natalie K.
3/20/2026
My appointment went smoothly. No wait time. Assistants were thorough in updating information.Cheryl was very attentive to my TMJ issue. She did cleaning fast with no pain. Dr covered what to do for TMJ.Please review blood pressure procedures for accurate results.
Carl H. Avatar
Carl H.
3/19/2026
I had a great experience at this dental clinic. The staff were welcoming, professional, and made me feel at ease throughout my visit. The dentist was gentle, explained each step clearly, and ensured a comfortable treatment. The clinic is clean, well organized, and modern. I’m very satisfied with the care I received and would definitely recommend this dental clinic to anyone. 🦷
carmen r. Avatar
carmen r.
3/18/2026
Yes I did. But for some reason I couldn't get numb, I could feel the pain when tooth was being pulled out. That is my worst nightmare. Years ago this dentist did the same thing. For some reason I didn't get numb. Maybe it's just me.
Robin K. Avatar
Robin K.
3/18/2026
I ALWAYS LEAVE MY DENTIST APPOINTMENT HAPPY WITH THESERVICE I GET AND THE OVERALL FROM THE DOCTOR HIMSELF. MY VISIT IS ALWAYS GREETED WITH A SMILE,WELCOMED AND ALWAYS CONCERNED. ALL THE EMPLKYEES ARE VERY NICE ,INFORMATIVE ABOUT WHAT IS GOIN TO BE DONE.THANK YOU ALL FOR MAKING ME FEEL COMFORTABLE !!!
Jackyline S. Avatar
Jackyline S.
3/18/2026
I adore everyone in the clinic and all are amazing and friendly staff and hygienist, I always feels like I’m more family than a customer and a BIG shoutout to the BEST Orthodontist Dr. Daniel Shin for doing such a phenomenal job done.😀👍
Ane H. Avatar
Ane H.
3/17/2026
I saw Dr Helena Mello and she's a geniuses. Im so impressed! My front teeth and canine was bonded and looks like a original. Just perfect 👌
Emanuel J. Avatar
Emanuel J.
3/17/2026
Many thanks to Dr. Meredith and his staff for their caring dental service today! Mahalo also to HFD-Honolulu staff for helping me arrange a ride home after my visit when my own attempts failed!If I may make one suggestion, please replace your electronic registration with a conventional personal check-in. Current enrolling does not sufficiently protect personal information, as such can be easily heard by other clients sitting close.Aloha, Emanuel J. Drechsel
Chad L. Avatar
Chad L.
3/17/2026
My experience here at HFD is a very calm and peaceful and friendly experience, I look to make this place our family hygienist..Jeffrey was very professional with his work, Mahalo's 👍🏽
Diane T. Avatar
Diane T.
3/17/2026
Dr Helena is not only delicate shes a one of a Best dentist alive on earth.It is a blessing to have her in Maui, since she is from Brasil. She can make magic happens. Old school dentististry as its best
Carlos A. Avatar
Carlos A.
3/14/2026
Thank you Christy for taking care of my teeth and doing a very good job. Very happy with your service. The best hygienic person I know.
Tara F. Avatar
Tara F.
3/13/2026
Also so efficient and willing to get us in especially for emergency situations. Thank you to the team for always taking great care of us!
LYNDA R. Avatar
LYNDA R.
3/13/2026
Hygienist was great! Friendly & professional. HATE THE IMPERSONAL COMPUTER PERSON AT FRONT DESK/CHECK IN, A PERSON ON A SCREEN "GREETS" YOU, SO SAD, at least it's a human (assuming) and not a cartoon...
Nancy K. Avatar
Nancy K.
3/13/2026
I failed to mention Dr. Mello. She's a real rockstar. And I mean that. She's so gentle, super fast and efficient. Couldn't ask for more. I was blown away at my last appointment. She made it so pleasant. It was done before I knew it.
Liggy C. Avatar
Liggy C.
3/13/2026
As always Vinny thoroughly cleaned my teeth and he shared me tips on how to improve my flossing technique..staffs and Dr Thomas are all friendly so I highly recommend this place
Jonah V. Avatar
Jonah V.
3/13/2026
Aloha my name is Jonah Ventura. Finished my appointment on 3/13/26 with Dr. Gene and he does excellent work. From crowns to extractions he has done an amazing job from start to finish. Make sure I’m comfortable and fills me in with updates and important information. Highly recommend him.
Debbie Carter Avatar
Debbie C.
3/12/2026
Staff are friendly, patient and helpful!Dr Sterling was able to complete a procedure as time permitted, rather than scheduling another appointment, prolonging the pain. That was very appreciated!
Anthony F. Avatar
Anthony F.
3/12/2026
My experience at Hawaii Family Dental was terrific. The Doctor and nurse were very professional and supportive. I would recommend them to all my Family and friends. Thank you
Nancy K. Avatar
Nancy K.
3/11/2026
I totally love my dentist office. EVERYONE is super cool. It's such a comfortable atmosphere and that's saying a lot because I can't stand going to the dentist! Just one of my own dislikes. HOWEVER, they make it enjoyable and fun. And I love my hygienist. Christy is the BEST ever. Never ever hurts. It's great!
Cynthia Low Avatar
Cynthia L.
3/10/2026
Went to see Jennifer Hygienist and she did a fabilous job today. She explainied the difference between the electic toothbrush vs manual, flossing with the string vs stick. She was Gentle and always telling me her next. The reception in Kaneohe was also so helpful with my billing excellent service.
Kalei Avatar
Kalei
3/10/2026
Met with Dr. Mitsunaga and decided to re-schedule my appointment to May 4, 2026 at 9:00 am and 1:00 pm to drill into my cavity and decide if root canal is needed, do core buildup with pins, have crown made and at the afternoon time slot, to do the crown work. I appreciate the explanation given to help me decide on my treatment.
Bradsen K. Avatar
Bradsen K.
3/10/2026
Aloha Hawaii Family Dental,The team was awesome and great service, very nice people. Dr. K.Kometami, knows what he doing. He’s young, kine, friendly and very understanding. They will work with you on how you want your teeth to get done.I would definitely recommend everyone to come here. So that way we can all smile again.
Lance N. Avatar
Lance N.
3/09/2026
I haven't been to the dentist in awhile and need a lot of work but everyone at Hawaii Family Dental - Kapolei have been very helpful and professional and have taken great care of me. Appointments are easy to make and the location is perfect for me.
Sean M. Avatar
Sean M.
3/09/2026
I never have to wait and everyone is always very friendly and concerned about my comfort. Today, they asked if I wanted to use the restroom before we got started. And it doesn’t matter if you’ve got high-end insurance or not, you are treated well.
Rhonda G. Avatar
Rhonda G.
3/08/2026
Yesterday I had a deep cleaning done by the hygienist and she was really nice! All of the people who work at Hawaii Family Dental in Hilo, Hawaii do a wonderful job with everything! I would definitely recommend this place for anyone looking for a dental place too!
Kermit A. Avatar
Kermit A.
3/08/2026
Great and quick service at the front desk, the staff member who did my X-rays was awesome she made me comfortable and reassured me thru the process, Kiana the hygienist is the best she did cleaning and made it as smooth as possible, different cleaning techniques that made me feel at ease. Dr Fernandez is very patient and informative and helps you understand the process and explains to you in a manner that’s easy to follow, the whole process went smoother than I thought.Mahalo—Illinois
Michele L. Avatar
Michele L.
3/07/2026
Have been under Nina's care for several years. She is an excellent hygentist, is very thorough, and always does a great job cleaning my teeth.
Leslie L. Avatar
Leslie L.
3/07/2026
From the first dental visit of their life, as a toddler, or all the way to being being a teen getting dentist and orthodontist... my kids have always felt comfortable and respected. They frequently ask when they get to go to their next appointment. I'm sure it sounds like a commercial. I had a lot of stress about finding a good dentist, because of nightmare stories my friend's kids experienced. There was no stress or concerns of that at Hawaii Family Dental in Kona. I got to stay with my children, while a Disney movie of their choice was playing, and I got to make glove balloon animals while they were getting their teeth done.... and leave them to cheer up other kids. Can't recommend them enough. My kids will be sad when they have to switch to adult dental. They will miss all her jokes and the ways she makes them giggle and accidently splash her... good thing she wears goggles and protective apron. 🤣