Patient Testimonials
Damon C.
8/26/2026
Nice friendly staff as always. I have 2 insurance companies each pay for 2 cleanings a year. Went in for third cleaning today and had to pay. They checked and found that submitted both at the same time the last two times. So I'm short two cleanings and it looks like they got paid twice for both. Trying to contact billing but to answer on phone.
Donna C.
8/23/2026
Staff is very friendly! Dr Ching and your dental hygienists are very caring, making sure that I was always comfortable. I truly appreciate their transparency in explaining every procedure helping me to understand what’s going on with my teeth. and gums. Even my billing! They also explain and ask for my consent on certain procedures respecting my choices. This team is amazing!
Jessica W.
8/20/2026
BIG MAHALOS to Dr. Tapua and the whole crew at Hawaii Family Dental! From calling to squeeze me in early to getting me in and out smoothly, they made the entire visit hassle-free. Even adding in an unexpected filling last minute, so I didn’t have to make a return trip or possibly have it cause pain in the future. The office is super clean, and having upfront pricing took away all the typical dental anxiety, of oh gosh what’s this gonna cost me! They genuinely make going to the dentist a great experience!
Melissa
8/20/2026
We are so happy with Dr. Simon and his team!He is patient, respectful, responsive and gentle with my children while doing thorough dental work.He is also a great listener when it comes to any questions/concerns I may have regarding my children’s oral health and maintenance.His assistants are also kind, gentle and treat us like family.I’m am thankful to have them caring for my children’s dental needs.Appointments are heavily booked, however they are great about reaching out when there is a cancellation in order to accommodate us.Mahalo!
Taisha R.
8/19/2026
Experience was great. The wait was a little long (appt at 2:30, not seen to almost 3:30). My teeth look great and I appreciate the quick procedures. My top right tooth that got a filling is a little sensitive but I’m hoping that’ll go away with time. If not, I’ll schedule a follow-up.
Marvin Y.
8/18/2026
I have always had a wonderful experience at HFD. Anna is an exceptional hygienist whom I have been seeing for the past 10 years. She is consistently friendly, professional, and attentive, and I truly appreciate the excellent care she provides. I highly recommend her and the team at HFD.
Summer b.
8/18/2026
“They are different from other dentists. They really care about your dental health, take their time, and make you feel comfortable and confident. They explain everything clearly and never make you feel rushed. I’m so glad I found a dentist who genuinely cares about their patients.”
Tyler
8/12/2026
So great full and humbled that i had the opportunity to have my teeth repaired and exam at this clinic.Was able to get a permanent crown repaired today and a new one installed today.Thanks to everyone who has taken part and helped me through this endeavor, where its scheduling, exams, billing, insurances, future planning on treatment plans, and schedule consultations for further support in treatment. - Thank you from my heart.
Leon S.
8/11/2026
5 Stars all the way! The team at Hawaii Family Dental are kind, caring, friendly, and professional. I experience the same level of professionalism every visit. I first came to Hawaii Family Dental three years ago after a friend referred me. He has been a patient for several years and told me has never experienced pain under their care. I’m sold! Pain is why many people avoid dental care. You can now put that to rest.Dr. Akioka has a gentle touch and is sharp and precise while making sure that you are comfortable and pain free. I’m super impressed with Hawaii Family Dental. As someone who has a low pain threshold, I can’t imagine going anywhere else. Thank you. 5 Stars all the way!
Lyndee H.
8/11/2026
Dr. Lee is a great listener and always provides helpful advice on dental care. I like the fact that he’s down-to-earth and addresses my concerns as a parent. From my observation, my son had a pleasant experience and he seemed relaxed during our recent visit. He was especially happy to hear he doesn’t have any cavities! I would highly recommend this office to all of my family members and friends.
Aurora v.
8/11/2026
My daughter’s braces were really bothering her, and we were grateful to find a clinic that could get us in quickly. The team took excellent care of her; everything was handled fast and with such patience. My daughter felt comfortable throughout the visit, and we left with her braces feeling much better. Highly recommend this dental clinic for anyone who needs prompt, caring orthodontic help!
Betsy B.
8/09/2026
There is a reason Hawaii Family Dental wins so many awards!From the minute I walk in, I can feel the Aloha Spirit. Professional, expert dentists, cutting edge high tech dental tools, a strong spirit of teamwork and respect among the staff and the friendliest front desk people of any office in town! I recently had my teeth cleaned by Vincent, and he is terrific, thorough and knowledgeable. He took the time to teach me about my teeth.I always feel taken care of and included in decisions about my dental work. I actually look forward to going to the dentist now. Thank you Hawaii Family Dental!!
Nilma C.
8/08/2026
I have been a patient at Hawaii Family Dental for the past two years, and recently I experienced an incredibly painful toothache. I called the main office, explained that I was in severe pain, and asked if I could see a dentist as soon as possible. I was asked the standard emergency questions—whether I was bleeding or had a fever. I explained that I had neither, but that I was in significant pain. Unfortunately, they could not accommodate me and told me they would call me back. I was told that the earliest available appointment could be about a month away, and I was even advised to go to the emergency room.At that point, I was extremely frustrated and decided to call other dental offices in the area. Thankfully, I found another dentist who was able to see me the very next morning.Then, unexpectedly, I received a phone call from my amazing dentist, Dr. Helena Mello. She had heard about my situation and wanted to help me immediately. I honestly could not believe it. She was kind, compassionate, and went above and beyond to arrange an appointment for me right away.I am incredibly grateful for Dr. Mello’s knowledge, expertise, and careful diagnosis. She discovered that I had a cracked tooth and took the time to clearly explain my treatment options, including the financial options available to me. This allowed me to make an informed decision that was right for me and my tooth.Dr. Mello’s compassion and dedication truly made a difference during a very stressful and painful experience. I feel very fortunate to have a dentist who genuinely cares about her patients.Thank you again, Dr. Mello, for being such an amazing, compassionate, and knowledgeable dentist. I truly appreciate you!
Kay K.
8/07/2026
For many years, Dr. Lindsay Taira has been far more than simply my doctor. She has been someone I could trust to consistently place quality, precision, and patient care above everything else. Every visit reflects genuine attention to detail, thoughtful communication, and a level of professionalism that inspires confidence.What I appreciate most is that Dr. Taira never rushes through treatment. And i had many treatments under her care . She approaches each procedure with micro-precision attention, ensuring the treatment patient gets is done properly rather than simply completed quickly. That dedication is increasingly rare in Hawaii and deserves recognition.One good example from my own experience: After my braces were recently removed, I was still struggling with leftover orthodontic cement on several teeth. During my visit i menthioned this , Dr. Taira immediately recognized my discomfort as a patient. Instead of asking me to schedule another appointment or directing me back to the orthodontic department, she personally took the time to carefully polish away the remaining cement herself. She certainly could have referred me elsewhere, but she chose to help in that very moment. To me, that is the mark of a true doctor. It wasn't simply about treating teeth. It was about seeing a patient's concern, taking ownership, and making sure I left the office cared for. That genuine compassion and willingness to go beyond what was expected left a lasting impression on me.Her kindness, her talent, and unwavering commitment to her patients have helped preserve not only my smile, but also my confidence in seeking dental care. After many years under her care, I can say without hesitation that Dr. Lindsay Taira exemplifies the highest standards of dentistry. I am sincerely grateful for everything she has done for me and would recommend her to anyone looking for exceptional dental care.— K K.
Janet A.
8/06/2026
I had an awesome first visit with Dr.Taira & the team at Hawaii Family Dental, Honolulu! The office is neat, private & modern! The staffs are efficient. Mikaela is extremely polite , organized & precise in all the paper work. The appointment time was very punctual. Dr.Lindsay Taira has wonderful chairside manners & took time to thoroughly explain future work plan. Looking forward & mahalo for a great experience!