Patient Testimonials

I want to say "Mahalo plenty" to all the staff that I came in contact w today for my crown delivery X 2. From The front "Avatar" check in Angela, to Davlyn, Malakai & Priscilla at the front counter to Genesis and Dr. Tapua. All were professional and expedient and sensitive to my scheduling of future appts and VA approvals. Genesis even w x-ray malfunctions she troubleshooted and discovered it was a computer issue. SHE promptly took me to a working x-ray and moved everything over to another workspace (including my personal belongings as to not inconvenience me), so kind and very calm, cool and collective, the Triple "C" dental assistant. I was impressed how she handled the stress of malfunctioning equipment and reset her computer to no resolve. This is my 2nd time w Genesis. .She also assisted and even held my hand when I had a prior appt to extract a tooth. She reassured me, all was gonna be fast and be ok, she could sense I was nervous & lilobit scared. She is diplomatic yet compassionate and I was happy she worked w Dr. TAPUA on my crowns. FYI I was glad she didn't react like the Triple A lady: assertive, aggressive & abrasive or go off like a bomb. That girl deserves a raise. And last but not least, Dr Tapua, she is always a pleasure to see, greets me, says what she's gonna do and does it. She calms me w her singing voice.I am happy to have my new crowns 👑😊. I usually dread going to the dentist, but I happen to like mine look forward to future appts as I know I can expect the same hospitable yet professional treatment and care. I especially appreciate that they value my time too.

Best experience ever! I visited Hawaii Family Dental for a consultation for braces and they were able to put it on the same day. Every staff member encountered was a pleasure to work with! Super helpful, informative and patient. Highly recommended!

Overall great experience. Staff was very friendly and made me feel comfortable while getting my X-rays done. Doctor was nice as well. I was impressed with the online concierge — very smooth check in process. However, I was not expecting to have to schedule my cleaning on a different day. I’ve gone to several different offices and they’ll do exam and cleaning on same day. It’s just inconvenient to have to come back, especially since I need to come back again a different day to do my fillings. 3 different dental visits is a lot. I would have liked to have done my exam and cleaning the same day. Overall, I’ll come back since I have these appts and staff was nice and office was clean and organized, but I’ll be sure to specify if I can have an exam and cleaning done together. If not, I may go elsewhere.

these guys go above and beyond to take care of you! from the front desk to each and every dental professional in the back they are the absolute best! no one ‘likes’ going to the dentist but these guys make it as easy and painless as possible and treat you like family!

Although it takes quite sometime to get an appointment, they do an excellent job once you are seen. (If You don’t have periodontal disease, the 8 month wait for a first cleaning may not be a problem for you, but it is for me.) Everyone is very professional, and my hygienist did a superb job and schedule several appointments before I leave so I don’t have to wait.

Been coming to Hawaii Family Dental for long time they doing excellent job taking care of my dental needs, my hygienist is Keith he is doing awesome job. Thanks

My appointment was at 8am, but the doors didn’t open until 8am, so technically my appointment became 8:15am. However, they get you in and out within 1 hour of your scheduled time. The hygienist I had today, Ron, was great. She was pleasant as well as very good at what she does.

was a very well cared for dental procedure my dentist kept asking me if i’m ok as he was extracting my tooth and stitching it i felt comfortable a lot of pressure but it went well also the assistant was so caring thank you both ! see you on my next procedures

Dr. Yan and Irene were fabulous. They made me feel at easy snd comfortable during a 2 hour appointment to prep for a crown. Thank you! Brenda was extremely helpful in guiding me through the financial process and other conversations!🥰

Dr Lisa Le is one of the kindest, proficient and most communicative dentist I have ever been associated with. Full disclosure I am 68. The Big Island is blessed to have such an all star for our needs . Thank you Dr Le❤️❤️❤️🤙🤙🤙

It was my first time visiting, and Dr. Moon is kind, gentle, and takes the time to explain everything clearly. The hygienist who managed my cleaning and flouride treatment was amazing — thorough, extremely gentle with my sensitive teeth, and always so friendly. Sheena took care of me through the whole visit, managing my x-rays and imaging, and is professional, caring, and made me feel at ease. I actually enjoy going to the dentist now — highly recommend!

Check in was easy ! Friendly front staff! 😀🤙🏾 Wait period was quick! X-rays was not sore w/their new equipment!! Good technician! My hygienist Cheryl is always friendly! She’s Hawai’i Family 🌺Miss Aloha! 🌺 Very efficient & explains where needs are! I’ve been coming to Hawai’i Family Dental for many years & will continue for their excellent service!!! Wayyy 2 go!!!

Hawaii Family Dental provided Exceptional service on my visit. Everything thing from checking in for my appointment to the procedure and the scheduling of my next appointment was outstanding. Very professional and courteous in all areas. Mahalo to the staff at Hawaii Family Dental.

Good comforting staff - convenient location - Dr was very good and explained everything and the financial staff answered all my questions - I will continue with this office

Love seeing Lani. She always does an incredible job, is super friendly and makes me feel comfortable. I've been seeing her for years. Trust her implicitly with my teeth. The clinic is conveniently located and modern. All the Staff is friendly and it's easy to schedule.

Hawaii Family Dental are always super friendly, kind and helpful. I have had a lot of work done. This is the only dentist I’ve never experienced pain. They make sure you’re comfortable and pain free. They explain the best and least expensive methods and coverage. They are my permanent go to. If you have a low tolerance for pain, this is your answer.

Going to the dentist isn’t on anyone’s list of pleasant things to do but a must if you want to keep your mouth healthy! Hawaii Family Dental is one dental office that I don’t mind going to. My dental hygienist, Sara, is very sweet and smart. I feel important and am treated with care and respect. I highly recommend this office.

I love my teeth cleaned by Jeff. He’s always great. Your check-in procedure in Kailua KONA is very difficult. Is confusing and frustrating. You need to rethink your check-in process.

I am very please with the care I receive at Hawaii Family dental, everyone very professional and very nice, looking forward for my next visit. Thank you

I am very happy with my dental care at Hawaii Family Dental Kapolei. Everyone in all my visits over the past couple of years have been courteous, professional and very helpful.

My visit with Dr Kristiana Tupua today was professional and great. She put me at ease let me know what she was doing and game changing they used a bite guard (not sure right word) which took pressure off my jaw while she filled the cavity. Wonderful to not have my jaw hurt when done with dental work.. Great visit and office staff super helpful.

Sabrina was excellent awesome hygienist ! The only complaint I have with HFD- Kona is the parking I had to park across the street shopping center

Very satisfied special Dr. HUR'S elegent in his profession. And Juno on the check in for his patience with senior and Lance was so sweet and understanding. Very happy and satisfied with Hawaii Family Dental Mililani over all!

Adam is a great hygenist. He is thorough and gentle. His communication skills really stand out. He makes you feel comfortable with his humor and he listens to your concerns.

My dentist doctor Marisko take this time and make sure that he does a good job, right? Which he does every time. And the staff from the front to the dental hygiens, very friendly and always a pleasure to be there. Keep up the good work gang, you're doing a great job and we all appreciate it. We all don't see it every time, but we all still appreciate it

This was the best dental experience I’ve had in years! Thank you for making everything so quick and painless. It truly speaks to Dr. Marusko’s skill and expertise. Highly recommended! 👍

Customer Service always excellant. If finance has a difficult customer just kick them out abd let them know that you'll email customer of exoected billings.

I am very pleased with Hawaii family dentals dental care, I took a star off only due to bad communication on payment too often I’ve experienced my treatment plan going up from what they tell you when you’re scheduling. I understand often times these are estimate mix ups but it’s been $400-$500 difference and I feel like at that point it’s just criminal. I do appreciate their work and I wish it didn’t have to be so stressful and ultimately humiliating to the patient.

I always have a wonderful experience at Hawaii Family Dental, Waiakea branch. This time I went in for a cleaning and Adam is always my preferred hygienist. He is awesome and so very professional. Everyone in that office makes you feel comfortable and treats you with respect. I highly recommend them as a place to go for your dental needs.

I am so grateful to have found this dental clinic and Dr. Lee! Him and his staff are so friendly and caring! Parking is free and office space is neat and organized. My 2 teens go to Dr. Wu, who also practices there, so it is nice to be able to deal with the same staff for the whole family.

Awesome! Dr. Marusko is the best . So kind, so caring and so knowledgeable. He tells you what he’s doing every step of the way! I’m so glad he’s my dentist !!!

Omgoodness, EVERYONE was so nice and sweet I had a small meltdown about getting hacked a few years ago, and the nurse was so compassnate , the dentist was sweet and the receptionist was sweet too, Great Staff if I could give them more stars I would.

Bobbi and Em were so nice!! I love coming to the dentist because they make me feel like I’m family and they care about my teeth! -Lydia Allen

Everyone goes out of their way to make my visit as pleasant as possible. The work they did was over before I knew it. I would recommend anyone to their office.

The lady that was helping my kids with their appointment, was amazing. She gave both kids praise for being still. She made them feel comfortable and happy during the entire appointment. I also appreciate the dentist for provide such fast care and being really gentle with my kids. Just a 10/10 experience every time.

My dentist and the entire team are truly caring, always taking the time to listen and explain everything thoroughly. They are so accommodating, always going the extra mile to make sure my visits are convenient and stress-free. It's clear they genuinely care about their patients and are proactive in providing the best possible care. I highly recommend them!

Help me by call when there was a cancellation. I have an infection in my toothache. Mahalo for helping me get the help I needed to take care of my teeth.

Hawaii Family Dental has been Great for me and my family for over 20yrs+!!! Superb Dental/Customer service!!! Highly recommend HFD anyone that's looking for A great experience in dental service!!! Mahalo!!!!

Dr Jason & his assistant did a great job. His numbing process was awesome!! Didn't feel it at all. I was out in less than an hour.

First time visiting Hawaii Family Dental and it was wonderful! From the front desk service through the entire appointment everyone was so kind and thorough. I highly recommend giving them a try!

Great team with fast friendly service. As a working parent I appreciate the efficiency of the team. As a paying patient I appreciate the cleanliness and up to date facility.

They have restored my faith in dentistry. I had a great experience the last 3 visits there I look forward to ongoing treatment Also she made a new temp crown after I swallowed the first one they are very nice and professional. I’m very glad I found a new dentist.

Jeff was great as usual but very much DISLIKED the virtual check in! I didn’t like it and didn’t like wearing a headset every one else is wearing. I hope u discontinue it. Jeff is 5 stars the virtual check in zero.

I am sorry. But I forgot their names. Anyway, the first assistance was very good and seemed like a perfectionist. It took just a little longer than normal. But I was totally happy and they also worked as a team when the other assistant came in to help. Thank you

Hawaii Family Dental is the best. Mind skilled nurses. Assistants, receptionists. Billing managers, dentists and surgeon!! AAA-fantastic! Expert, kind, friendly-- and they fit you in to fit your schedule!! They are my favorite dentist ever!!

The folks at Hawai’i family dental in windward mall are patient, kind, and warm. They are good people that still take me when I’m late, I appreciate them all for dealing with me.

It was a Thorough and informative examination of my loose dead tooth in upper left front Quadrant of teeth. Dentist Marusco could improve by looking patient/me in the eyes when informing me of my prognosis and ensuing treatment. Other than that Dr and Dental Assistants were helpful ~ Thank you

Dr. Tokunaga is the best! He’s very efficient with his work and very informative on what he needs to do. All of the dental assistants are welcoming with positive vibes. Definitely one of the best dentist experiences I’ve had!