Great customer service! Very friendly and professional. Dr Matsumoto have gentle hands that’s why my fear on dentists disappeared. Had many dental works done in the past before Dr Matsumoto, and they have heavy and rough hands that made the procedure very painful. Great place to go to get dental works for sure!!! Mahalo for all the staffs for making me feel welcome and detailed oriented.

I somehow broke my two upper front teeth. Hawai’i Family Dental was able to get me an appointment the next day! I was thrilled. They assessed the problem, had me come back the next day and repaired them. I am so happy. My dentist and assistant are the best. The phone operator was also awesome. I love Hawaii Family Dental. Thank you to everyone there. You are all amazing.

Good service with excellent doctors and hygienists. Nothing but praise for them. Very thorough.
Yet I had a check in issue,when I didn’t get checked in at the front, which caused me to reschedule. I understand what happened, but there was no action taken by staff from where I was sitting, to call my phone to see why I was late. Confirmation was done online letting staff know I was coming in. Hopefully this will help others.

Today I had deep cleaning upper and lower right side and although it can be very uncomfortable Adam made it as pleasant as it possibly could be. He reassured me so often that my anxiety subsided substantially and I felt as relaxed as one can be under the circumstance. Dr. Baht and the rest of the clinic are top notched people. To bad I can only give 5 stars.

Dr. Mary was excellent! My crown/cap became loose n fell as I was pulling a floss from the spot the night before. I was able to see Dr. Mary the next day. How great is that? They don't mess around over there!!! Dr. Mary and her team prepped my mouth and Dr. Mary cemented my crown back in no time. Everything is back to normal as if nothing happened. Thank you so much, Dr. Mary. P.S. Dr. Mary is not my regular Dentist but I wouldn't mind if she were.

Sabet aka Liz Kramer

The staff is always kind and friendly with us. Dr. Seka is knowledgeable and cares about her patients health and safety. It is a little hard to schedule sometimes, because they are very busy. Other than that, a great office!

I recently had the pleasure of visiting Dr. Siddiqui at Hawaii Family Dental in Kapolei for a tooth filling and dental exam, and I couldn’t be happier with the experience. From start to finish, Dr. Siddiqui’s and hygienist Alea’s professionalism, expertise, and genuine care stood out. For the tooth filling, Dr. Siddiqui’s precision was remarkable. The procedure was painless, and they both made sure I was comfortable throughout it. The result? A beautifully restored crowned tooth that looks great! He also gave me advice to help the restored tooth last longer. Dr. Siddiqui’s kindness and empathy made all the difference. He patiently answered my questions, addressing any worries I had. When it came to the exam, Dr. Siddiqui took the time to listen to my concerns and thoroughly examined my teeth. His attention to detail impressed me. He explained each step of the process, ensuring I understood what was happening and even used a mirror to show me the completed work and work still to be done on my next visit. He did find a cavity but showed me how small it was and said it would be easily taken cared of during my next visit. I left the clinic feeling sincerely cared for. In summary, Dr. Siddiqui is a skilled dentist who combines expertise with compassion. Thank you for making my dental visit a positive one!😊

Love going to the dentist here She always talks to you let’s you know what’s happening and pretty painless!!!!

Friendly staff, knowledgeable, and helpful throughout the process, they've greeted me once I stepped in and thanked me when I step out. Highly recommend this dental place! Children friendly too!

When I first started going to hawaii dental I had major mouth issues that I had been dealing with since childhood and some that were caused during a traumatic event. Every single person in the office I interacted with were so sweet and kind and helped my with my dentist anxiety. After a few months of going in for the first time in 20 years or so I had a pain free mouth and could look at myself in the mirror and not be reminded of a bad event that happened. I am so thankful for everyone there and recommend them to the highest degree. ❤️

PRO: It is conveniently located near our home. Clean and up kept facility and surrounding area. Staff is kind and professional. CON: It takes weeks to get an appointment if you have something urgent or need the dentist to look at something. My tooth chipped and first available appointment was 3 weeks out. Another situation, our son got into an accident where his front teeth were impacted. First available was also 3 weeks out. I explained that he needed to be seen and that I felt we weren't getting the care we needed. The receptionist finally gave in and found a spot for us to go in the next day. I am contemplating going back to our previous office because of this. We used to be able to get a same day or soonest availability when unplanned things happen.

I needed a emergency oral surgery done asap after finding out I had a wisdom tooth gone bad and infecting the area of my jaw. Unfortunately my personal dentist’s specialist referral did not accept the current dental insurance I have. So I had to source out a place that did.

After calling through a list and leaving messages, I finally came across Hawaii Family Dental, Waterfront Plaza. Their friendly staff got me the info I needed to get a referral to be seen asap.

The day of my consultation I met Dr Sterling, who was the head surgeon. After getting X-rays done and a 3D graph of my jaw, Dr Sterling walked me through what could’ve been a complicated procedure of extracting my infected wisdom tooth if I had waited longer.

Like all good doctors, Dr Sterling gave me scenarios of what could and could not happen, possible bads if not done right.. you know.. the things we all should hear, not no beating around the bush type of talk. And thankfully I’m the type of guy that’s able to deal with whatever consequences. But luckily Dr Sterling assured me the procedure that I was about to get done, was nothing new to him.

Day of my surgery, I showed up.. the procedure room was setup and ready for me. The surgical team had the usual intro and role of each member and verifying who the patient is and procedure. And before I knew it I was out cold thanks to anesthesia.

When I finally came to at the end of the surgery, which only took no longer than an hour, the procedure was a success removing of my wisdom and cleaning the infected area. I was then sent home with a “after care kit” and prescribed meds to pickup afterwards.

I’m on my 3 day of recovery, and depending on the person, recovery should only take about 5-6 days assuring you’re following your after care instructions. Swelling from my cheeks is noticeably going down and a follow up checkup scheduled in the next few days from now.

My overall first time experience with Hawaii Family Dental has been great, professional and friendly.

5 starts!!! Beautiful energy around and my son felt safety they were so fast incredible Team Luan my son was so happy! And me moreee ! Thank you Hawaii Family Dentist 💫 highly recommended!!!

The staff at Kihei location was awesome! Had a crown that came off surfing and they got me in the very next day. They prepped me for a new one and got me back in when it came in. I appreciate the whole staff out there in kihei mahalo and God bless...

Outstanding dentist. Dr B Sullivan was the best. Talked me through the whole procedure. No discomfort at all. Med Assistant, Bernadette was incredible! A great team!!! I like to know was is happening step by step & they did not fail. Thank you! So glad to have a wonderful dentist on Island.

From check-in to check-out, I had a great experience at this office. The front staff was very friendly and efficient with the whole process.
So I recently had a dental emergency and Dr Bono and her assistant Cedric were able to see me right away and they literally saved my smile. At the end of the appointment, Dr. Bono referred me to the oral surgeon. I was nervous but Dr Sterling and his assistants Dee and Cat made sure I understood what was going to happen during and after the surgery so by the end of it I was calm and assured of what to expect. Thank you Hawaii Family Dental Honolulu for having a friendly, professional team!!