I want to say "Mahalo plenty" to all the staff that I came in contact w today for my crown delivery X 2. From The front "Avatar" check in Angela, to Davlyn, Malakai & Priscilla at the front counter to Genesis and Dr. Tapua. All were professional and expedient and sensitive to my scheduling of future appts and VA approvals. Genesis even w x-ray malfunctions she troubleshooted and discovered it was a computer issue. SHE promptly took me to a working x-ray and moved everything over to another workspace (including my personal belongings as to not inconvenience me), so kind and very calm, cool and collective, the Triple "C" dental assistant. I was impressed how she handled the stress of malfunctioning equipment and reset her computer to no resolve. This is my 2nd time w Genesis. .She also assisted and even held my hand when I had a prior appt to extract a tooth. She reassured me, all was gonna be fast and be ok, she could sense I was nervous & lilobit scared. She is diplomatic yet compassionate and I was happy she worked w Dr. TAPUA on my crowns. FYI I was glad she didn't react like the Triple A lady: assertive, aggressive & abrasive or go off like a bomb. That girl deserves a raise. And last but not least, Dr Tapua, she is always a pleasure to see, greets me, says what she's gonna do and does it. She calms me w her singing voice.I am happy to have my new crowns 👑😊. I usually dread going to the dentist, but I happen to like mine look forward to future appts as I know I can expect the same hospitable yet professional treatment and care. I especially appreciate that they value my time too.

It was a Thorough and informative examination of my loose dead tooth in upper left front Quadrant of teeth. Dentist Marusco could improve by looking patient/me in the eyes when informing me of my prognosis and ensuing treatment. Other than that Dr and Dental Assistants were helpful ~ Thank you

Wow, nothing like going in to the dentist for a concerning problem, only to leave about 1.5 hrs later fully fixed -- both now and in to the future! I have only known my dentist, Dr. Robert Marusko, for a short time. And in that time I have come to respect and appreciate quite a lot. Technically, he's not just about excellence in dentistry but also about assessment that leads to solution. In my case, an outside protective filling fell out for the 2nd or 3rd time since initially happening 10 years ago. All dentists before Dr. Marusko indicated the long-term fix is likely a crown. Bracing for the expected crown recommendation, he indicated, no, it should not be done. Then went to explain why (tooth too thin so if that fails then we'd have to explore a bridge), ending with he did not mind replacing it each time it falls off which is painless, expedient and inexpensive. He believes this is the best path forward, and no doubt it clearly is! Finally, he's both a fun and engaging person. Everyone at HFD is pleasant to work with, and if you need a dentist then cross your fingers and become lucky that Dr. Marusko has the bandwidth to see you.

Great dental office. Nina does an extremely thorough cleaning and I always feel like she's helping me take good care of my mouth! The virtual stuff at check in needs to be scrapped. There are plenty of people there to do a human in person check in

In and out within 10 minutes of having a wisdom tooth extracted from upper gum growing from the side. No pain incurred.

…..Hawaii Family Dental has an awesome team that is full of Aloha. They comfort you & basically make you feel at home. My anxiety & fear totally disappeared while they did their procedure. Love coming to this location…

Thank you to all the staff at Aiea Dentist-HFD, We travel from a neighbor island to get dental care we need. My granddaughter referred me. I have now had 4 appointments and each time all staff members have been patient to explain to me procedures, costs, and have worked with me when appointment times needed to be changed. The dentist and specialist are very helpful to explain what’s happened to my teeth and then make recommendations to move forward. Mahalo nui, Alberta Patchen

I have been visiting Hawaii Family Dental for 6 years now, and have always received great service. This week a crown popped off and they were able to promptly glue it back in place. Great service!

This concerns my appt last Thursday 6/3 & will be in 3 parts: (1) my experience with my Dr. Collyer Young. He seems very competent & is caring & gentle. But they seemed to be surprised when I mentioned 3 other cavities which need attention before other work can proceed - they were aware of this in the past. Not sure what this means but I was surprised at what seemed to be a lapse. (He put in one temp.filling.) (2) Receptionist, a young man. I have felt him to less than friendly to me in the past.. But this time, after my procedure I was sent to waiting area, pending scheduling my next appts. Turns out the chair I sat down in was swimming in some kind of liquid which soaked through my pants & underwear. I quickly switched to the adjacent chair which of course also got wet. I asked if anyone knew who'd been sitting in that chair before me, got a lackluster response. And l got from his was he'd get me some paper towels - not also are you OK, what was that liquid (urine?), sorry this happened to you. In fact no one at the reception desk even looked my way, there were no apologies - did they think it was my fault? The young man wiped the first chair, and the 2nd, when I pointed out the need. I saw no attempts at real sanitation. Anyway - I'm not blaming them about the chairs - it was a surprise to all of us - what concerns me was the utter indifference to me. My wet garments weren't t their responsibility, he did provide paper towels.I had to deal w/them as best I could & I had other appts that day. I was embarrassed and angry - I considered quitting the clinic on the spot except for the fact I've been undergoing dental procedures for so long, I''d be loathed to start again elsewhere. 3.Finally - my fault entirely: by the time I met with the young lady to schedule future appts, I was already fit to be tied.. When she mentioned a date far into the future, I blew up. I pointed to the sole visible front tooth & complained that it has taken several years of dental work & I still look ridiculous, (In fact, I was seen several years at the Keaau Dental clinic for numerous cavities & extractions, taking any appts over time). At your clinic - since December. I requested that I not be confined to Dr. Young & since my chart is available to all, that I be scheduled with any available dentists for the duration. I see that she was able to schedule me for appts in July & August with Dr. Young despite my demeanor. I want to apologize to that young woman for going off on her-- she was courteous to me, doing her job. I was out of line - mainly because of carry-over anger about my experience w/the the indifferent receiptionist (s). Finally - I am concerned that I perhaps brought all this on my self, that I maybe project a "crazy old lady"" vibe or even "I'm entitled." demanding special treatment - which understandably would be off-putting to your young reception staff. And I'm concerned that having said all this, I may experience even chillier reception in future.. That would be adding insult to injury. Anyway - please understand I feel you're running a very professional offic e, - this is the first time I've had any issues of any kin I'm grateful. If you do speak to the young man about this, perhaps you can learn why he reacted as he did - and counsel him to "warm up" his presentation -- after all, his is a patient-facing, front desk job. Thank you I

Nina was the hygenist who did my teeth cleaning on 9 Jun 2025. She explained that as we age our teeth get discolored because the enamel which protects our teeth thins and the dentin below it turns yellow which in all the years of going to the dentist; no one ever explained this to me before. That's another reason crunchy & hard food may make teeth more sensitive too. She was professional & comical w a nice sense of humor that relaxed me and lowered my blood pressure! NINA finished the scraping and polishing, flossing and flouride treatment. Also since I had a temp crown, (my 2 bridges were not replaceable) she was careful working around it . She also cleaned my upper flipper and night guard I wear when I sleep to prevent bruxism (teeth grinding). I only hope that next appt in Dec w Nina will be faster for people who she does after me; since I have 2 less teeth now! TMI. Oh well, thats aging for u! Malakai and Lourdes also so helpful at the front desk since I am a veteran and they know the process best; short staffing, employees out ill or turn overs in dentists creates rescheduling of appts, request for new approval from VA, etc. Staff at front desk always try to call me if a cancellation comes available to get me in sooner. I appreciate that they value my time! Even tho I am retired, I keep a very busy schedule. They r a very busy dental office and am grateful they take me as a veteran. MAHALO to all. See u in December Nina, mahalo plenty. BTW Nina is also.my youngest granddaughter's name so I can't forget her name as a hygienist. She gave me back my smile!

Location is easy to find and access, and all of the staff are really great. It feels professional, but personable, it's easy to talk story with all of the staff, which for me helped with my little bit dental anxiety. First crown wasn't my favorite visit, but I really appreciated how everyone made me feel comfortable, and communicated what was happening, and would happen moving forward. Thank you!!

The Dr. is very detailed when explaining the procedure that will happen with you and no judgement of how your teeth look like and assistants are great. Mahalo

Awesome second visit. Dr. Moon prepped my teeth for a future bridge and did a painless tooth extraction today. After going home, swelling was minimal and no pain reliever was needed. Once again Dr. Moon and his assistant were very professional throughout the entire process. I look forward to the final bridge being installed next month as well as what comes next so that I can have the best dental health possible.

All good until I ate something, and then my denture popped out of my mouth. Now I can knock it out with my tongue. I’ll have it adjusted on my next visit. Otherwise fine. Very friendly staff and Dr.

Shanice is my Dental Hygenist and she is by far, the most diligent, caring, and exceptionally thorough in her work. I have had many hygenists over the years, but none can hold a candle to Shanice! She is also empathetic with an easy laugh that suits her strikingly pretty appearance. Thank you HI Family Dental for having her on your staff! She is a treasure! Maria Linda T. I have also had exceptionally expert dental care from Dr. Alan Mitsunaga who has taken exquisite care of my teeth for over 25 years or more. He has fixed a myriad of bad problems and always made my pain disappear and my teeth look perfect. It had to be a challenge for him as my teeth had many cavities and crowns and root canals over the years. Dr. Mitsunaga has always given me the very best and most gentle care possible. He is a diligent doctor and I am blessed to be his patient. Thanks Doctor!

Dentist was informative as she worked on cleaning my teeth of issues and watch areas. Sanitary, but not as much as CT dentist office which had light grips and tools were all wrapped. CT office also had special tools for implants for cleaning. X-rays went well as I told them I am a gagger. Dentist Colleen was sweet and understanding. Sanitation has greatly improved. Dr explained the steps to reglue my crown.