Patient Testimonials

Good comforting staff - convenient location - Dr was very good and explained everything and the financial staff answered all my questions - I will continue with this office

Check in was easy ! Friendly front staff! 😀🤙🏾 Wait period was quick! X-rays was not sore w/their new equipment!! Good technician! My hygienist Cheryl is always friendly! She’s Hawai’i Family 🌺Miss Aloha! 🌺 Very efficient & explains where needs are! I’ve been coming to Hawai’i Family Dental for many years & will continue for their excellent service!!! Wayyy 2 go!!!

Love seeing Lani. She always does an incredible job, is super friendly and makes me feel comfortable. I've been seeing her for years. Trust her implicitly with my teeth. The clinic is conveniently located and modern. All the Staff is friendly and it's easy to schedule.

Hawaii Family Dental are always super friendly, kind and helpful. I have had a lot of work done. This is the only dentist I’ve never experienced pain. They make sure you’re comfortable and pain free. They explain the best and least expensive methods and coverage. They are my permanent go to. If you have a low tolerance for pain, this is your answer.

Hawaii Family Dental provided me excellent care from October 2020 until June 2024. After that date, they moved some of their best doctors to a busier location and left a handful of practitioners at this office. After that point, the care I received met the standards of practice by a narrow margin and was surrounded by poor bedside manner, long wait times, and rude practitioners. I experienced hygienists who assumed I did not understand their primary language because of my race, who gossiped about the state of oral health as if my teeth and gums were fingernails they were polishing in a nail salon. I do not believe that one bad fish can spoil the pond, but I intend to receive treatment from another location from now on. I think many people can find their work to be satisfactory for their personal standards if they are used to the same level of consideration as the staff provide, but I am not part of that group and I seek a level of care consistent with what I have been trained go provide as a healthcare provider myself.

Going to the dentist isn’t on anyone’s list of pleasant things to do but a must if you want to keep your mouth healthy! Hawaii Family Dental is one dental office that I don’t mind going to. My dental hygienist, Sara, is very sweet and smart. I feel important and am treated with care and respect. I highly recommend this office.

I am very please with the care I receive at Hawaii Family dental, everyone very professional and very nice, looking forward for my next visit. Thank you

I love my teeth cleaned by Jeff. He’s always great. Your check-in procedure in Kailua KONA is very difficult. Is confusing and frustrating. You need to rethink your check-in process.

I am very happy with my dental care at Hawaii Family Dental Kapolei. Everyone in all my visits over the past couple of years have been courteous, professional and very helpful.

My visit with Dr Kristiana Tupua today was professional and great. She put me at ease let me know what she was doing and game changing they used a bite guard (not sure right word) which took pressure off my jaw while she filled the cavity. Wonderful to not have my jaw hurt when done with dental work.. Great visit and office staff super helpful.

Sabrina was excellent awesome hygienist ! The only complaint I have with HFD- Kona is the parking I had to park across the street shopping center

Very satisfied special Dr. HUR'S elegent in his profession. And Juno on the check in for his patience with senior and Lance was so sweet and understanding. Very happy and satisfied with Hawaii Family Dental Mililani over all!

My dentist doctor Marisko take this time and make sure that he does a good job, right? Which he does every time. And the staff from the front to the dental hygiens, very friendly and always a pleasure to be there. Keep up the good work gang, you're doing a great job and we all appreciate it. We all don't see it every time, but we all still appreciate it

This was the best dental experience I’ve had in years! Thank you for making everything so quick and painless. It truly speaks to Dr. Marusko’s skill and expertise. Highly recommended! 👍

Adam is a great hygenist. He is thorough and gentle. His communication skills really stand out. He makes you feel comfortable with his humor and he listens to your concerns.

Customer Service always excellant. If finance has a difficult customer just kick them out abd let them know that you'll email customer of exoected billings.

I am very pleased with Hawaii family dentals dental care, I took a star off only due to bad communication on payment too often I’ve experienced my treatment plan going up from what they tell you when you’re scheduling. I understand often times these are estimate mix ups but it’s been $400-$500 difference and I feel like at that point it’s just criminal. I do appreciate their work and I wish it didn’t have to be so stressful and ultimately humiliating to the patient.

Awesome! Dr. Marusko is the best . So kind, so caring and so knowledgeable. He tells you what he’s doing every step of the way! I’m so glad he’s my dentist !!!

I am so grateful to have found this dental clinic and Dr. Lee! Him and his staff are so friendly and caring! Parking is free and office space is neat and organized. My 2 teens go to Dr. Wu, who also practices there, so it is nice to be able to deal with the same staff for the whole family.

I always have a wonderful experience at Hawaii Family Dental, Waiakea branch. This time I went in for a cleaning and Adam is always my preferred hygienist. He is awesome and so very professional. Everyone in that office makes you feel comfortable and treats you with respect. I highly recommend them as a place to go for your dental needs.

Omgoodness, EVERYONE was so nice and sweet I had a small meltdown about getting hacked a few years ago, and the nurse was so compassnate , the dentist was sweet and the receptionist was sweet too, Great Staff if I could give them more stars I would.

Bobbi and Em were so nice!! I love coming to the dentist because they make me feel like I’m family and they care about my teeth! -Lydia Allen

Everyone goes out of their way to make my visit as pleasant as possible. The work they did was over before I knew it. I would recommend anyone to their office.

The lady that was helping my kids with their appointment, was amazing. She gave both kids praise for being still. She made them feel comfortable and happy during the entire appointment. I also appreciate the dentist for provide such fast care and being really gentle with my kids. Just a 10/10 experience every time.

Help me by call when there was a cancellation. I have an infection in my toothache. Mahalo for helping me get the help I needed to take care of my teeth.

My dentist and the entire team are truly caring, always taking the time to listen and explain everything thoroughly. They are so accommodating, always going the extra mile to make sure my visits are convenient and stress-free. It's clear they genuinely care about their patients and are proactive in providing the best possible care. I highly recommend them!

Dr Jason & his assistant did a great job. His numbing process was awesome!! Didn't feel it at all. I was out in less than an hour.

Hawaii Family Dental has been Great for me and my family for over 20yrs+!!! Superb Dental/Customer service!!! Highly recommend HFD anyone that's looking for A great experience in dental service!!! Mahalo!!!!

First time visiting Hawaii Family Dental and it was wonderful! From the front desk service through the entire appointment everyone was so kind and thorough. I highly recommend giving them a try!

Great team with fast friendly service. As a working parent I appreciate the efficiency of the team. As a paying patient I appreciate the cleanliness and up to date facility.

They have restored my faith in dentistry. I had a great experience the last 3 visits there I look forward to ongoing treatment Also she made a new temp crown after I swallowed the first one they are very nice and professional. I’m very glad I found a new dentist.

Jeff was great as usual but very much DISLIKED the virtual check in! I didn’t like it and didn’t like wearing a headset every one else is wearing. I hope u discontinue it. Jeff is 5 stars the virtual check in zero.

I am sorry. But I forgot their names. Anyway, the first assistance was very good and seemed like a perfectionist. It took just a little longer than normal. But I was totally happy and they also worked as a team when the other assistant came in to help. Thank you

Hawaii Family Dental is the best. Mind skilled nurses. Assistants, receptionists. Billing managers, dentists and surgeon!! AAA-fantastic! Expert, kind, friendly-- and they fit you in to fit your schedule!! They are my favorite dentist ever!!

The folks at Hawai’i family dental in windward mall are patient, kind, and warm. They are good people that still take me when I’m late, I appreciate them all for dealing with me.

It was a Thorough and informative examination of my loose dead tooth in upper left front Quadrant of teeth. Dentist Marusco could improve by looking patient/me in the eyes when informing me of my prognosis and ensuing treatment. Other than that Dr and Dental Assistants were helpful ~ Thank you

Dr. Tokunaga is the best! He’s very efficient with his work and very informative on what he needs to do. All of the dental assistants are welcoming with positive vibes. Definitely one of the best dentist experiences I’ve had!

They're very kind, caring and really patient when it came to my younger child. We came from a dentist that traumatized my daughter and they didnt rush her through the appointment but spoke soft, explained what they were doing and waited till she was ready again. I'm so glad we found them.

I really appreciated the care from the dental hygenisist , Jeff, who was compassionate, and kind while cleaning my teeth. The Best experience Ever, with a gental touch, and a great cleaning. Please thank him for me, once again.

My dental hygienist, Jeff, is the best, he does an excellent cleaning and I do appreciate it, Jeff is the best dental hygienist I have had and hope Jeff will continue to do my cleaning, the Best Dental Hygienist ever. You can’t go wrong with having Jeff as your dental hygienist.

Dr Lisa Le is the best dentist I have ever had. She is very professional, kind, sweet and thorough. Her assistant Alyssa is one of the best if not the best dental assistant I have ever had also. I cant thank you both enough for taking care of me.

Truly the best hygienist I ever had. She was careful, took her time, paid attention to detail, and went back and forth several times to ensure she got everything and gave me the best cleaning. Highly recommend

Sabrina reminded me I was to be taking antibiotics before my procedure and help affiliate with getting the needed paperwork done and rescheduling my appointment. Her positive attitude is so refreshing, she has a gentle touch and comforting presence. I appreciate her skills and her wonderful personality and positive attitude. I love that she shares her children with me.

Great dental office. Nina does an extremely thorough cleaning and I always feel like she's helping me take good care of my mouth! The virtual stuff at check in needs to be scrapped. There are plenty of people there to do a human in person check in

Wow, nothing like going in to the dentist for a concerning problem, only to leave about 1.5 hrs later fully fixed -- both now and in to the future! I have only known my dentist, Dr. Robert Marusko, for a short time. And in that time I have come to respect and appreciate quite a lot. Technically, he's not just about excellence in dentistry but also about assessment that leads to solution. In my case, an outside protective filling fell out for the 2nd or 3rd time since initially happening 10 years ago. All dentists before Dr. Marusko indicated the long-term fix is likely a crown. Bracing for the expected crown recommendation, he indicated, no, it should not be done. Then went to explain why (tooth too thin so if that fails then we'd have to explore a bridge), ending with he did not mind replacing it each time it falls off which is painless, expedient and inexpensive. He believes this is the best path forward, and no doubt it clearly is! Finally, he's both a fun and engaging person. Everyone at HFD is pleasant to work with, and if you need a dentist then cross your fingers and become lucky that Dr. Marusko has the bandwidth to see you.

Dr.Wu did a great job calming my 11 yo son who has a lot of trauma around dentists and his teeth. She was able to connect with his logical brain and explain everything she was doing in a way he could understand. She helped him calm down and stay still so we were done in half the time that it had normally taken in the past. Very happy with our visit today.

Easily the best rating I can put down for a dental clinic. I've been with Hawaii family dental - Mililani for almost a year now and I absolutely love the care that I'm currently receiving here. Front desk staff are very kind and friendly, dentist team & their assistants are knowledgeable and easy to converse with during appts. 10/10 must recommend. I've had all my cleaning and ortho appts done here and so far, I'm loving it. here's a reminder to brush ya teeth & floss, floss, floss!

We are very satisfied with services received durin̈g Selena's visit to the dentist on Tuesday the 22nd of October. Didn't wait long to be seen and was very comfortable with Dr. Le. Front desk staff was very friendly and efficient. Mahalo plenty for taking her United Healthcare insurance also!