Patient Testimonials

An excellent experience. Dr. Li was very fastidious in addressing an issue with the new crown and patiently gave an understandable explanation of why it might have happened.

The doctor is very kind and the whole team helps make children feel comfortable. My son used to be very scared of dentists, but here he feels happy and not afraid at all. Thank you so much

went for my usual 6 month cleaning appointment. My Hygienist Molly did a great job and was very attentive & careful to the built up areas. Mahalo!

I love Hawaii family dental, always happy and service with a smile, starting with the ladies in the office. Dr.Mello is wonderful and a great conversationalist to keep your mind off that drill in your mouth. Lol

The sweetest caring dentist assistant went way above her job duties, by assisting the front desk receptionist by asking info on referring me out to Oahu for A Root Canal that needed to be done by a specialist, that specialist only covered my insurance on the entire islands. I'm so grateful for her help, My insurance paid for most of my entire procedure. It's the little things in life that matters the most. She completely made my stress level at ease. She needs a reward recognition and a higher pay. She has the most compassion for her patients, I’m so Thankful for her expertise and her dedication as a dental assistant. I see her achieving her goals as the next Dentistry in the future.

Thank you for being understanding to my needs I appreciate you all and I’m satisfied with how you addressed things. Very grateful for your services keep up the good work. My cleaning was very good he is a great guy and they were nice to address my issues. Thank you and god bless

Hawaii Family Dental makes me feel very comfortable. From the streamlined tech savvy check-in to the personalized treatment by the staff they are a top tier team. Hi highly recommend them for your dental needs.

Great dentist. Professional employees. They are well knowledgeable. They are fast and efficient. They make sure you’re comfortable. They offer you a free toothbrush and toothpaste at cleaning appointments. I also love they take your blood pressure before starting. Another thing is you can listen to their music.

The doctor and the assistants are all super nice and awesome! Doctor did a great job extracting my teeth and it was fast. Thank you Hawaii family dental

Happily surprised to have such kind, knowledgeable, caring and just lovely people I dealt with today, especially Shae and Beth, most excellent and kind dentist whose name I forget, thank you all for taking such great care, it’s a nightmare trying to find a good dentist in kona…

From the Front desk workers to the Dental assistants working the back with the Dentist, they are all quick, professional, & kind. They have good communication and understanding. When I have questions, they are always there to help, no hesitation. I respect that the Dentist & DA’s will fill me in and explain what they are going to do on my kids in ways that I can understand it better. They always keep me up to date with everything too(scheduling, reminders, etc…). I love the positive energy and welcoming, friendly service my kids & I receive when we walk into Hawai’i Family Dental. They will always make my kids feel comfortable when on the chair and ensures them that they are in good hands and have nothing to worry about. I love how the Dentist will playfully talk to my kids through out the whole time while under his care to keep them calm. He is gentle & tries his best to keep it as pain free as possible for them. They work well with kids. We love their hospitality. We appreciate Hawai’i Famiy Dental and everything they do for us when it comes to our teeth and patient care. 10/10 I recommend 🙂

Extremely happy with my dentist and his assistant. From the first time I entered the office earlier this year , I knew I had found my proper dentist. He carefully examined my X-rays , and my teeth. He found many things that should have been done by my past dentist… Family Dental front staff , booked all my appointments in advance, I know my time slot and how long it will take. They were very attentive to my dental insurance and used it properly making sure I got my benefits that covered all my dental needs that weren’t taken care off In my visits to other dentist prior to Family Dental. I am extremely satisfied and definitely recommend them for your dental health.

Thorough and quick, outstanding staff and great hygienist. She was i think the best that had taken care of my cleaning and updating my information. Explain each phase of the procedure.

Yana is my hygienist and she is very compassionate. She was very patient with me knowing I have a lot of issues due to my dental anxiety. She listens and barely felt so much pain with my deep cleaning.

I am so glad I switched to this dental practice! Every single time I have to see a dentist, they are on time; super pleasant; and efficient. Dr. Istran is amazing and Iʻm so happy to be with her!

I had a good experience, the only thing I have a problem with is that when I arrived at my pharmacy, 2 hours after the procedure, they did not have my prescription for pain meds. I am still awaiting confirmation that they were going to call it in

Your staff are wonderful from front desk to back of house and in between. Dr Illdi & assistant Dee were just the right blend of personality and professionalism. I've been with this company for years and have always been completely satisfied with the friendly and expert service, treatments and reasonable prices.

Dr. Kang performed my root canal today. Since I'm currently pregnant I could not get the usual anesthesia but Dr.Kang still made every effort to ensure that I was as comfortable as possible during the procedure and I barely felt a thing. The staff at this facility in general are phenomenal 👏 everyone is so nice and polite. 10/10 recommend for all your dental needs

from as your first check in with the front desk, very nice the nurse the doctor everyone there was pleasing. I appreciate the service. See you guys soon. Thank you.

👋Marusko DDS, Thank you for taking the time to tell me what is going to be done & making me comfortable during my appointment. 🌺Mahalo Nui Loa, J. Ishii

My mom has Alzheimer's & Parkinson's. The staff took great care to speak slowly, clearly, and in smaller words that she could understand. They explained what they were going to do and what they needed my mom do to at each step. My mom did great! What a great Team!

Always dread dental visits and I always leave with a smile on my face!! I love my hygienist Ashton! The best EVER as well as the rest of the staff. Thank you!

This was my first appointment at HFD in Kahului. I found Dr. Park very professional and knowledgable as well friendly and upbeat. The assistant, Talia, was very welcoming as well. The whole office feels very "aloha.'

10/10 experience! My son is 5 and had a hard cavity experience somewhere else and Dr. JD was gentle and kind and we didn't go through another difficult drilling. Definitely recommend HI Family Dental, Dr. Westphal!

I saw Dr Helena Mello and she's a geniuses. Im so impressed! My front teeth and canine was bonded and looks like a original. Just perfect 👌

I've had a lot of dental work done recently at Hawaii Family Dental. Dr. Brian Matsumoto and his staff are professional and always concerned about my comfort and well being. Dr. Matsumoto is an excellent dentist, and over the years has provided me with implants, fillings and crowns with very satisfying results.

I’ve been going to Hawaii Family Dental for several years and on every visit I have found the staff friendly and efficient. My hygienist Yana is a perfectionist and friendly. When I went to check in for my routine cleaning visit last week at 8am the receptionist told me my appointment wasn’t until 2pm. On checking my calendar I realized she was right. My day was busy and I thought I’d have to reschedule for another day. However, Yana was there and after a little discussion with the receptionist I was taken in and had my teeth cleaning done. I felt they went above and beyond my expectations.

It was a wonderful experience! The entire team from the staff to the doctor were extremely kind, we were quite problematic clients, since I came with three children at once, but the time was chosen perfectly, also my eldest daughter has braces and first she needs to take them off to treat her teeth then put them back on and it's hard to believe, but all this was done in one day!!!! That is, in a few hours, the teeth of three children were treated and the issue with braces was resolved, usually it would have taken several days. I am very grateful to all the staff, you are extremely cool!

I had an excellent experience at Hawaii Family Dental yesterday 9/4/2025. Dr. Moon is outstanding—very caring, patient, and incredibly detailed in his work. He made sure I was comfortable the entire time and explained everything thoroughly. My hygienist was also amazing, extremely detailed with the cleaning, and really took the time to make my teeth look and feel great. On top of that, the front desk staff Mandy and other lady, so friendly and welcoming, which made the whole visit smooth and pleasant. Highly recommend this office if you’re looking for quality dental care with a team that truly cares about their patients!

My experience here at HFD is a very calm and peaceful and friendly experience, I look to make this place our family hygienist..Jeffrey was very professional with his work, Mahalo's 👍🏽

Great visit! The virtual concierge was a unique but effective beginning to the appointment. In addition I found everyone well trained, very polite and easy to speak with. I just had a basic cleaning but I am sure I will be returning for future dental needs.

Such a warm welcome if it’s your first time. My dentist was amazing and she made me feel so comfortable. Will definitely go back.

I have had about 3 visits to this dental office, and I have been impressed every time with the efficiency, warmth, and thorough education offered by each of my providers. I am amazed at how the staff and physicians stay on time and make sure we have everything we need. I wish we had more offices/dentists, as I can only get appointments booked 6 months in advance. But Iʻm super happy to be a part of this office.

This location has to be my favorite dentist office to go to, I've seen several dentist here and Dr.Fernando has to be my favorite, very personal, funny and thorough with everything he does. Highly recommend.

The online lady helped/ guided me on what paper work I need to fill out and stuff. And 1 of the the ladys in the front helped me asl well

It was wonderful !!! I appreciate the staff was so nice and the Dentist was very thorough with everything my exam explaining my options. I left there very happy. Thankyou for a great experience!!!

Technician and doctor was amazing, relaxed and very gentle. Both were thorough and explained issues with detail and articulation as such that i could understand and thus follow instructions at home. Facility was clean and professional. Intake dealt with issues concerning insurance.

I hate going to the dentist, feels like I am drowning with the drilling and water in my small mouth. But I love the feeling of clean teeth at the end! No pain, no gain! My hygienist is great! Always giving my oral hygiene tips and advice!

✨️✨️All the dentists and hygienists that I received service from were the most professional and up to date with their procedures❗️ AND the whole office has many air purifiers and fans and A.C. too❗️ I'm totally satisfied with this dental office❗️✨️✨️

My son is a high functioning autistic child . This office has always been patience with him which means the world to me. They are very supportive and I truly appreciate it

Ana is a wonderful hygienist and I have been going to for years. She knows what is needed to get the job done quickly and no pain! I’ll never go to anyone else.

My teeth was jacked the hell up 😂 and Dr. Yan made me feel safe in her care and thoroughly explained to me my procedure and after care. I love how kind and thorough she was with my surgery. I look forward to future visits and finally getting the quality of Dental Care I deserve. Mahalo nui Dr. Yan and your dental team. Mrs. Gomes

Taking my dad to receive dental care with Hawaii Family Dental - Kihei was a great choice! Dr Melo was very attentive , explaining patiently and clearly the treatment options and implications. I will definitely recommend this clinic, and will request dr Melo for further treatments for myself.

I had such a great experience at Hawaii Family Dental with Dr. Tupua and her team. From the moment I arrived, everyone was warm, welcoming, and professional. Dr. Tupua has a gentle, reassuring approach and takes the time to explain everything clearly. You can tell she truly cares about her patients. Her team works so well together—friendly, efficient, and always making sure you feel comfortable. It’s rare to find such a great combination of skill and compassion in one office. I’m so glad I found them and wouldn’t go anywhere else!

The dental team was very courteous and wanted to make sure i was comfortable. I was surprised there was a dentist available to help repair my temporary crown on a Sunday.

Aloha! Just wanted to thank the Hawaii Family Dental team! My front tooth crown fell off while brushing my teeth. Horrible, horrible! Mahalo to Bobby for fitting me in their busy schedule and to Dr Mello 😅 for a job well done. Much appreciated! Again, much mahalo guys!!! 🙏

We reviewed the process or steps of getting my teeth up to par. We decided on the best route to take and now we're in the process of getting my smile back. Mahalo, Hawaii Family Dental....

It is always a pleasure having our family dental work done here. From the caring reception staff. The wonderful hygienist and the awesome work Dr. Moon we truly appreciate Hawai’i Family Dental at Windward Mall, Kaneohe! I’d recommend this staff and location to everyone!