As usual, they took good care of me during my visit from the reception (Reyna) to the thorough cleaning of my teeth; and of course Dr Mello! She carefully and skillfully remove my temporary bridge WITHOUT pain. The fit of the new permanent bridge was perfect. She then checked my gums in detail. Even paying the co-pay was not painful... Obrigado, Dr Mello!

I was so scared for my upcoming procedure. They made feel at easy. The procedure went well thanks to Dr. Mellow and her assistant. Mahalo Nui

********** PLEASE NOTE **********
I would like to remove my 5 stars. Please read on to second comment.
Comment #1: I went to Hawaii Family Dental for the first time, and I was more than pleased. Everyone from the receptionist (Bobbie) to the exray person (Jaden) to the financial/insurance person (Annabelle) to the hygienist (Yana) was friendly, knowledgeable and gave me great service. (I hope I got the names right! ) The dentist who helped me, Dr. Mello, was pleasant and professional, and I will certainly be one of her patients for a long time to come. I was extremely happy with everyone, and I look forward to a good future with them all.
********** Comment #2 **********
I have something not good to add: I went back today to have a procedure done, and IT WAS SO NOISY I COULD BARELY STAND IT. Just cublicles, no doors. Lots of dentists, patients, people talking, general noise. I found it very unpleasant. Based on the atmosphere alone, I cannot recommend, and take back my 5 stars.

Great staff at Front Desk and Back office. Everyone is friendly, professional and knowledgeable. Excellent experience today. Dentist Dr Mello is always a great communicator and gentle at procedure. Service was very timely and perfectly on schedule. Also I had a great experience yesterday with the Hygienist. This office is top notch all around. Thank you all.

I’ve had horrible dentist experiences in the past, especially with doctors and hygienists not being professional and treating people with respect. I’m happy to say that Dr. Mello, the Hygienists and all of the staff at Hawaii Family Dental have been amazing. Professionalism at its finest.

Very friendly helpful and great work !love dr .Mello!

My words would be less to thank Dr Mello she has been a angel for me to help me in my severe tooth pain extraction. She was so kind to call me and guide me with pain and next day morning 7.30 am did my extraction. Absolute smooth hands and did not even know when it was out. I gave a big hug in tears. Thank you so much Dr Mello not enough words of mahalo ❤️❤️🌺💐🌈
Same situation was 4 months back in california did my wisdom tooth extraction paid $2000 and so much of pain and no aloha at all. 🥲. I am glad found a best heart dentist with great skills ❤️❤️🌺🌺

Dr. Mello and staff best ever!!!!

Highly recommend! Amazing work, friendliness, cleanliness, and really good vibes. Dr Mello did an amazing job with my wisdom tooth extraction as well as fillings. She is a great professional, efficient, as well as very gentle and kind. My dentist for life!!

I had a communication breakdown with office staff about the purpose of my visit. Instead of sending me away, the staff made sure I spoke to Dr. Mello about the bridge process. Dr. Mello was kind and thorough about what to expect, and the next morning I was called, told my insurance company pre-authorization had gone through and I had a date for my front tooth bridge. What a team HFD-Kihei has.

I am a retired hygienist who has been a patient at Hawaii Family Dental for 4 years. I have had many dental cleanings and I know how to judge a thorough cleaning. Kailey is the best hygienist I have ever had. She very gentle and also very thorough. She is pleasant and friendly and I am usually seated on time.
Dr. Mello is also pleasant and friendly but I can not speak to the quality of her dentistry as I have not needed anything more than an exam.

I use the Kihei HFD office and see Dr. Mello. She is fabulous. However, my review is more about Bobbi. She is the person that does the insurance and finances. her skill in navigating the insurance companies, policies, benefits, language and interpreting them into English is beyond admirable. At first I got the impression she was the office manager or perhaps even owner because of her can-do attitude, professionalism, and friendly demeanor. I’ve seen her wear many hats, efficiently, and effectively, while also maintaining a kind and caring attitude. She is truly an asset to this organization.

I love my new Dentist Dr Mello in Kihei and her staff. Office is very professional, clean, and the staff are knowledgeable and friendly. I am seen on-time. My dentist is gentle, patient, and explains each step of the way. I think I finally found the dentist for me.

Dr. Demello is the most personable, friendliest dentist I’ve ever been to. Shes very talented at her work,& puts you at ease with her gentle touch. My teeth were a complicated mess due to a lack of insurance in this pandemic,& now they look prettier & brighter than before!

Had a cracked tooth, needed a crown. I chose Dr Mellow as my dentist. I was soooo nervous. Dr. Mello, as she's working on me, started singing with the background music. Her singing put me completely at ease...my thought was: "If she's singing, that means that she knows what she's doing and she is not nervous or worried at all". I was able to relax IMMEDIATELY! All the stuff is wonderful! Besides, I can eat again on that side!! Months later, had a tooth taking out by Dr. Mello. Before I could say "ouch", the tooth was out like magic!! Impressive! She's true to her trade. Thanks Dr. Mello and staff!! the best! Bobby offered to hold my hand when I said I was scared!

Today an, Very good experience. Dr. Mellow she IS just awesome. She fitted me with an partial. She did so without an appointment. Dr Mellow made room from me from her very busy schedule. Not only did she make a excellent adjustment (very comfortable fitting!) She took time with her dental assistant to trim my natural teeth in addition with my porcelain crown and the prosthesis partial teeth. Estheticly my smile looked pleasing and natural. My teeth now looked contoured. All chips and jagged edges removed. I look so much better! Thank you Dr Mellow SO MUCH! I, recommend Hawaii Family Dental. September 22,2022 Welcoming checking thorough, Bob head of billing very knowledgeable and explains the insurance process simple and to the point. Know exactly what I will pay right away, real easy. Dr Halena Mellow assistance are excellent with X-rays dental impressions, and health care information! Dr Helena Mellow has saved my teeth from being pulled wow with excellent step by step treatments and hygiene, with deep root cleaning. Dr Helena Mellow explains in detail her protocol, step by step what she is doing, her analysis and what she will be doing at next appointment. Just an amazing kind gracious doctor! Thank you Dr Halena Mello ! 😀

Best dental care that I have ever had. Proessional, courteous and (relatively) painless. I have already recommended Dr. Mello to friends.

Had a cracked tooth, needed a crown. I chose Dr Mellow as my dentist.I was soooo nervous. Dr. Mello, as she's working on me, started singing with the background music. Her singing put me completely at ease...my thought was: "If she's singing, that means that she knows what she's doing and she is not nervous or worried at all". I was able to relax IMMEDIATELY! All the stuff is wonderful! Besides, I can eat again on that side!!

Dr. Mello has been my dentist for almost two years now. She has been very professional, is always friendly, and has done a great job with my teeth and gum care. A filling come out that she put in 9 months ago and she was able to replace the filling within 5 days of it coming out. She even replaced it for no charge! Her office staff and assistants have all been kind, professional, and helpful. Thank you Dr. Mello and staff.

Dr Mello is just wonderful! She listened and explained all my options and even called me several times just to see how I was doing after a couple of dental extractions. I am so glad I found an excellent dentist here in Maui. I would definitely recommend her. Her assistants are awesome as well. Christy, the dental hygienist, is also amazing. She is very caring and always made sure that I am not in any kind of pain as she went through the gentle cleaning process. Never had anyone like her. Lastly, Bobby. Oh, she's just a delight. She takes care of you like no other. Mahalo Bobby and thanks everyone at Hawaii Family Dental.