I had a communication breakdown with office staff about the purpose of my visit. Instead of sending me away, the staff made sure I spoke to Dr. Mello about the bridge process. Dr. Mello was kind and thorough about what to expect, and the next morning I was called, told my insurance company pre-authorization had gone through and I had a date for my front tooth bridge. What a team HFD-Kihei has.

I am a retired hygienist who has been a patient at Hawaii Family Dental for 4 years. I have had many dental cleanings and I know how to judge a thorough cleaning. Kailey is the best hygienist I have ever had. She very gentle and also very thorough. She is pleasant and friendly and I am usually seated on time.
Dr. Mello is also pleasant and friendly but I can not speak to the quality of her dentistry as I have not needed anything more than an exam.

I use the Kihei HFD office and see Dr. Mello. She is fabulous. However, my review is more about Bobbi. She is the person that does the insurance and finances. her skill in navigating the insurance companies, policies, benefits, language and interpreting them into English is beyond admirable. At first I got the impression she was the office manager or perhaps even owner because of her can-do attitude, professionalism, and friendly demeanor. I’ve seen her wear many hats, efficiently, and effectively, while also maintaining a kind and caring attitude. She is truly an asset to this organization.

I love my new Dentist Dr Mello in Kihei and her staff. Office is very professional, clean, and the staff are knowledgeable and friendly. I am seen on-time. My dentist is gentle, patient, and explains each step of the way. I think I finally found the dentist for me.

Dr. Demello is the most personable, friendliest dentist I’ve ever been to. Shes very talented at her work,& puts you at ease with her gentle touch. My teeth were a complicated mess due to a lack of insurance in this pandemic,& now they look prettier & brighter than before!

Had a cracked tooth, needed a crown. I chose Dr Mellow as my dentist. I was soooo nervous. Dr. Mello, as she's working on me, started singing with the background music. Her singing put me completely at ease...my thought was: "If she's singing, that means that she knows what she's doing and she is not nervous or worried at all". I was able to relax IMMEDIATELY! All the stuff is wonderful! Besides, I can eat again on that side!! Months later, had a tooth taking out by Dr. Mello. Before I could say "ouch", the tooth was out like magic!! Impressive! She's true to her trade. Thanks Dr. Mello and staff!! the best! Bobby offered to hold my hand when I said I was scared!

Today an, Very good experience. Dr. Mellow she IS just awesome. She fitted me with an partial. She did so without an appointment. Dr Mellow made room from me from her very busy schedule. Not only did she make a excellent adjustment (very comfortable fitting!) She took time with her dental assistant to trim my natural teeth in addition with my porcelain crown and the prosthesis partial teeth. Estheticly my smile looked pleasing and natural. My teeth now looked contoured. All chips and jagged edges removed. I look so much better! Thank you Dr Mellow SO MUCH! I, recommend Hawaii Family Dental. September 22,2022 Welcoming checking thorough, Bob head of billing very knowledgeable and explains the insurance process simple and to the point. Know exactly what I will pay right away, real easy. Dr Halena Mellow assistance are excellent with X-rays dental impressions, and health care information! Dr Helena Mellow has saved my teeth from being pulled wow with excellent step by step treatments and hygiene, with deep root cleaning. Dr Helena Mellow explains in detail her protocol, step by step what she is doing, her analysis and what she will be doing at next appointment. Just an amazing kind gracious doctor! Thank you Dr Halena Mello ! 😀

Best dental care that I have ever had. Proessional, courteous and (relatively) painless. I have already recommended Dr. Mello to friends.